Duration: 19.5 Hours over 3 days
Accreditation: 18 CPD
Costs £5000 plus vat, delivered in a classroom setting for a maximum of 16 delegates
This course is for Learning Response Leads and follows the competencies required in the Patient Safety Incident Response Standards 2022 and has and a more in-depth review of how to conduct a serious safety response using a systems-based approach within a health and social care setting.
The course follows and endorses current NHS Patient Safety Incident Investigation (PSII) guidance and teaches recognised good practice approach(es) to systems based PSIIs.
This three-day intensive masterclass will provide Investigation Skills Analysis Training in line with the Patient Safety Strategy and subsequent guidance and course focus is on understanding that healthcare systems that are founded on human factors principles can positively impact on safety by:
- Reduction of harm through better design of healthcare systems and equipment
- Understanding why staff may make errors and how “systems and human factors’ threaten safety.
- Enhancing teamwork and improving communication between healthcare staff.
- Improving how we learn when things go wrong by improving current approaches to incident investigation.
This course is designed to provide delegates with the tools and knowledge required to begin leading healthcare investigations. It also strives to examine the difficulties with this process and the importance of placing human factors at the heart of incident investigation.
The course will offer a practical guide to Investigation management with a focus on systems-based patient safety investigation as proposed by the National Patient Safety Incident Response Framework which emphasises the requirement for investigations to be led by those with safety investigation training and expertise, and with dedicated time and resource to complete the work. The course is based around case scenarios and on developing the practical skills required to undertake investigations whilst considering Human Factors and supporting families and staff as well as service users.
