Please find below a list of the most common questions we are asked. These should answer any queries you may have, however if you cannot find the information you need here please feel free to contact us and we will help you with your enquiry.
How do I book a course?
We have tried to make it as simple as possible to book to a course and all the details you need can be found in our how to book section.
How and when do I pay?
Our terms of business include details of how and when to pay. For more information, please see our full how to book section.
Where is the training held?
Generally, the training is conducted at your venue providing suitable arrangements can be made, however if this is not possible, a different, mutually acceptable location will be used.
What time does the training start and finish?
Training times are allocated to suite each client’s needs and can be offered for evening and weekend sessions if required. Clients also receive a full course itinerary when booking prior to the course.
All Gateway resuscitation trainers are either Resuscitation Council trainers, Advance Life Support providers or Registered General Nurses.
Are the courses certified?
Each course will include a practical or written assessment and certificates will be issued to all successful delegates.
How many delegates will be on the course?
Delegate numbers are reflective of the high quality of training provided. As such, each delegate can be confident that they will gain the best possible training. Numbers do vary from course to course – but there are normally around 8 to 15 delegates. Numbers on our bespoke training courses are often dictated by the client.
What should I wear?
We find that delegates are most comfortable wearing smart casual clothing and this is most suitable for completing practical exercises.
Can delegates be contacted during training?
We respectfully request that mobile phones are switched off during training sessions. However, during breaks delegates are welcome to make any calls they need to. Additionally, we provide contact number(s) that can be used in case of an emergency and the trainers will get any messages to the relevant people.
The training we provide is designed to ensure all students complete their course and can then return to their day-to-day activities with greater confidence in their understanding and ability.
If you cannot find the information you need here, please feel free to contact us and we will help you with your enquiry.